Return Policy

Defective Items - Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date.

Please email a picture of your misprinted/damaged/defective items to erica@spiritandskin.com.

Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our partner facility. The customer will be liable for reshipment costs once we have confirmed an updated address.

Buyers Remorse/Refunds - If you aren’t happy with the quality of the product, please contact us at erica@spiritandskin.com detailing the reason for your return. If the reason provided meets our criteria, we will proceed with either an exchange or a refund. Please allow 5-7 business days for refunds to process.